Refund policy

At Ringside Cards UAE, we take great care to ensure every order is packed accurately and securely.

All Sales Are Final

Due to the nature of trading cards and collectible products, all sales are final. We do not accept returns, exchanges, or offer refunds for reasons including but not limited to:

Change of mind
Accidental purchases
Buyer's remorse
Pull rates or box/card contents
Dissatisfaction with the condition of raw (ungraded) cards

Raw Card Condition & Authenticity of Photos

All individual trading cards listed on our website are photographed individually. The card you receive will be the exact same card shown in the listing photos, not a different copy of the same card.

Please note that all raw (ungraded) cards are sold as-is, and their condition is not guaranteed to meet any particular grading standard.

Raw cards may contain imperfections, including but not limited to minor scratches, surface marks, edge wear, corner imperfections, or centering issues.

We strongly encourage customers to carefully examine all listing photos before purchasing, as these form part of the item's description.

By purchasing a raw card, you acknowledge that:

You are purchasing the exact card pictured.
Raw cards are not guaranteed to receive any particular grade from PSA, BGS, CGC, or other grading companies.
Minor imperfections or dissatisfaction with a card's condition do not automatically qualify it for a return or refund.

This does not affect your rights if an item is materially misdescribed, arrives damaged, or otherwise qualifies for a remedy under applicable UAE consumer protection laws.

Incorrect or Misdescribed Items

If you receive:

The wrong item, or
An item that materially differs from its description on our website,

please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.

If an error was made on our part, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund in accordance with applicable consumer protection laws.

Damaged During Shipping

If your order arrives visibly damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can assist in resolving the issue with the shipping carrier where applicable.